We’ve just wrapped up an exciting assignment with a newly launched startup that’s setting its sights on data-based services in the energy sector. As the company prepares to enter the market, we were brought in to design the operational backbone that will support its services and growth.
Our focus was on building out the core business processes—the ones that define how services will be set up, delivered, and maintained for clients across the energy ecosystem. Alongside these, we developed the primary support processes, including incident management, demand handling, and help desk operations—crucial elements for ensuring service reliability and responsiveness from day one.
Getting these foundational processes right is key to enabling smooth operations, scale-ready service delivery, and strong client relationships in the long run. With this solid operational framework in place, the company is well-positioned to roll out its innovative energy data solutions with confidence and clarity.
We’re proud to have supported this early-stage journey and excited to watch as they bring new energy to the sector—powered by data and built on process.